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Please call us on:
+44 (0)24 7641 3786
Or email: support@ccontrols.co.uk

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Best sellers

01. EISK5-100T

£ 51,00

(excl. 17.5% tax excl. Shipping costs)

02. BAS Router

£ 257,15

(excl. 17.5% tax excl. Shipping costs)

03. BNC-TER

£ 7,27

(excl. 17.5% tax excl. Shipping costs)

Manufacturer

Contemporary Co..

News

on a sidenote

Contemporary Controls Limited are a member of several associations.

The Building Controls Industry Association encourages high standards within the industry and engages with the government to disseminate information.

The Federation of Environmental Controls Association is the representative voice of the Heating Ventilation Air-conditioning & Refrigeration industry. It's aim is to promote and defend its interests and those of our members.

Industrial Ethernet University

The purpose of the university is to educate the public on the benefits of deploying Industrial Ethernet in a variety of solutions for applications. Understanding Industrial Ethernet technology can become a confusing process. The university has structured course work where students can learn at their own pace.

Shipping & Returns

Shipping

Our policy is to ship all orders on stocked items within 1-2 working days after it is accepted by Contemporary Controls Limited. If for some reason we cannot ship within 1 working day, we will contact you by e-mail to provide an update on availability.

Warranty Repair

Products under warranty that were not subjected to misuse or abuse will be repaired at no charge to the customer. The customer, however, pays for shipping the product back to CC while CC pays for the return shipment to the customer. CC normally ships ground. International shipments may take longer. If it has been determined that the product was misused or abused, CC will provide the customer with a quotation for repair. No work will be done without customer approval.

Non-Warranty Repair

CC provides a repair service for all its products. Repair charges are based upon a fixed fee basis depending upon the complexity of the product. Therefore, Customer Service can provide a quotation on the repair cost at the time a Returned Material Authorization (RMA) is requested. Customers pay the cost of shipping the defective product to CC and will be invoiced for the return shipment to their facility. No repair will be performed without customer approval. If a product is determined to be unrepairable, the customer will be asked if the product can be replaced with a refurbished product (assuming one is available). Under no circumstances will CC replace a defective product without customer approval. Allow ten working days for repairs.

Returning Products for Repair

You must have an RMA number to return a product. Once you have contacted CC Customer Service and received an RMA number, follow the instructions of the Customer Service support representative and return the product to us, freight prepaid, with the RMA number clearly marked on the exterior of the package. If possible, reuse the original shipping container and packaging. Follow good ESD-control practices when handling the product, and ensure that antistatic bags and packing materials with adequate padding and shock-absorbing properties are used. CC is not responsible for any damage incurred from improper packaging. Shipments should be insured for your protection. Ship the product, freight prepaid, to the location from which it was purchased:

Contemporary Controls Ltd
Sovereign Court Two
University of Warwick Science Park
Sir William Lyons Road
Coventry CV4 7EZ United Kingdom

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Our recommendations

BAS Router

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EISK5-100T

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